Heartbeat Certified as Veeva Level 4 Multichannel Partner

June 18, 2018

Heartbeat Certified as Veeva Level 4 Multichannel Content Partner

New York, June 18, 2018 — Leading healthcare marketing agency Heartbeat has earned Level 4 certification status with Veeva Systems, Inc, a leader in cloud-based software for the global life sciences industry.

Veeva has become an established market leader in Sales Representative–Customer engagement through cloud-based solutions. As a Level 4 multichannel content partner, Heartbeat has now achieved the highest level of certification possible for an agency or content provider; it is one of only 14 agencies in the United States to achieve this significant milestone. The Level 4 distinction signifies Heartbeat’s accreditation across all Veeva multichannel products, including Veeva CLM, Veeva CRM Approved Email, Veeva CRM Engage, and Veeva MyInsights.

To earn the rigorous Level 4 certification, Heartbeat was required to submit a comprehensive evaluation project demonstrating proficiency in up to 35 predefined criteria for each product in the Veeva Commercial Suite. Veeva must validate each criterion as fully completed in order to award certification for each individual product. The Level 4 certification verifies that Heartbeat has shown mastery in all aspects of the Veeva Commercial Suite products.

“We’re proud of our team and thrilled to reach this important milestone,” said Chris Cocking, Director of Technology at Heartbeat, who led the certification effort with Veeva. “The Veeva platform is an integral part of our clients’ digital ecosystem, and we are committed to doing the highest quality work in this space.”

Heartbeat’s VP of Technology, David Sakadelis, added, “Veeva has become an industry standard, and this accomplishment highlights Heartbeat’s dedication to supporting our clients with the best possible technology and content solutions.”

Heartbeat’s long history of successful collaboration with the Veeva platform dates back to 2011. The Level 4 certification will serve to enhance the already robust Veeva capabilities offered by the leading healthcare marketing firm.

About Heartbeat
Heartbeat is a full-service agency for healthcare Challenger Brands. Challengers are playing a high-stakes game—they must battle behemoth market leaders, upend ingrained treatment habits, or transform a “me-too” product into “yes-please.”

The agency is known for serving up distinctive strategies and differentiating approaches, ensuring a client’s market position is uniquely owned. They house strategy, creative, media, and technology under a single roof for the tightest, most integrated campaigns possible. And Heartbeat looks to understand and extract maximum value from every dollar spent, constantly—all the necessary elements for Challengers to triumph.

That’s the philosophy, here are the creds: 200 employees between NYC & LA; 6 agency leaders with a decade+ of tenure; a pile of awards from the likes of the Mannys, MM&M, OMMA, and Clio, not to mention an Agency of the Year nom to boot; and led by a Managing Director who dared to be quoted as follows: “We celebrate people who stand up and say, ‘You know what? This is dumb.'” Damn straight.

For more information about Heartbeat, please contact Jared Watson at or 646.701.6240.